TextP2P, LLC appreciates your trust and is committed to protecting the privacy of your personal information. This Privacy Policy describes our policies for handling personal information, including our use of cookies to collect data about your use of our Website and Services.
Services Covered by This Privacy Policy
In this Privacy Policy, “we,” “us,” “our,” or “TextP2P” refers to TextP2P, LLC, and our affiliates, which includes any person or entity that controls TextP2P, is controlled by TextP2P, or is under common control with TextP2P (such as a subsidiary, parent company, or employee).
This Privacy Policy describes our policies for handling personal information that we collect:
- Via our website at https://textp2p.com/ and other websites controlled by TextP2P that link to this privacy policy (collectively, our “Website”); and
- Via our text messaging, ringless voicemail, and email services, as well as our messaging platform and other services offered by TextP2P (collectively, our “Services”).
First things first: we do not sell your personal data, or the personal data of your contacts. We also do not allow any personal data to be used by third parties for their own marketing purposes.
Information We Collect
TextP2P collects limited personal information from individuals who visit our Website or use our Services. Specifically, we have collected the following categories of information:
- Identifiers – Examples: name, alias, postal address, IP address, email address, account name.
- Commercial information – Examples: records and history of products or services purchased or considered.
- Financial information – Examples: credit card numbers or other payment information.
- Internet or electronic activity – Examples: statistical information about your use of our services.
- Professional or employment information – Examples: company or employer name.
- ID Verification – Photo and government ID to verify identity and prevent fraud.
Sensitive Personal Information
“Sensitive Personal Information” includes non-public personal information such as financial account details, precise geolocation, ethnic origin, religious beliefs, genetic data, etc. TextP2P does not collect and therefore does not sell or share Sensitive Personal Information.
Data About Our Customers’ Contacts
We store and process your contacts’ communications-related data such as phone numbers, email addresses, and message content to provide services and fulfill business functions. All text messages, emails, and voicemail recordings are stored until archived or deleted upon your request.
Data Retention
We may retain personal information to:
- Fulfill lawful business obligations.
- Comply with legal requirements.
- Test and evaluate performance and security of our Website and Services.
- Detect and correct security vulnerabilities or intrusions.
- Detect and correct violations of our Acceptable Use Policy.
How We Collect Personal Information
We use cookies, web beacons, pixels, and similar technologies to collect information as you navigate our websites or interact with emails. We may also collect personal information you send to us.
Cookies
Cookies are small text files stored in your browser to make navigation and interaction more efficient. TextP2P uses both session and persistent cookies. Persistent cookies are required for our Website and Services to function correctly.
How to Control & Delete Cookies
You can manage cookies via your browser settings or opt out of advertising cookies using third-party tools such as:
Why We Collect Personal Information
We use personal information to operate and improve our Website and Services, for marketing, account updates, and legitimate business purposes such as fraud prevention and compliance.
Sharing of Information Collected
We may share information with service providers or in connection with corporate transactions. We do not share, sell, rent, or trade personally identifiable information for advertising purposes.
Security
We use appropriate security measures to protect your personal information. However, no service is completely secure, and we cannot guarantee that unauthorized access or data breaches will never occur.
Public Forums and Social Media
Any personal information you submit in public forums may be read, collected, or used by others. We are not responsible for such disclosures.
Communications Preferences
You can manage marketing communications by clicking “unsubscribe” in emails or emailing support@textp2p.com. Transactional emails cannot be opted out of.
Links to Third Party Websites
Our Website may contain links to other websites. This Privacy Policy does not apply to those websites.
Changes to this Privacy Policy
TextP2P reserves the right to change this Privacy Policy. We will provide notification of material changes through our Website prior to the change taking effect.
California Consumer Access and Deletion Rights
You may request details about the personal information we collect, access your data, request deletion or correction, and opt out of data sales (we do not sell personal data).
Email requests to support@textp2p.com.
Children
We do not knowingly collect or sell personal information from children under 16. Do not use our Website or Services if you are under 16.
Contacting Us
If you have any questions or requests regarding your personal information, please email us at support@textp2p.com.